1. Introduction
This Privacy Policy describes how StreetSmart ("the Website") collects, uses, and handles information when you use our service. We are committed to transparency about our data practices.
2. Information We Display
The Website displays information obtained from various sources, including city, county, and state government databases across the United States, as well as third-party services. We currently support major cities including New York, Los Angeles, Chicago, San Francisco, Seattle, Boston, Miami, Austin, San Diego, and Philadelphia. This information includes, but is not limited to:
Government Data
- Property addresses and identifiers (parcel IDs, assessor numbers, etc.)
- Building characteristics (units, stories, building class, year built)
- Housing code violations from local housing departments
- Building permits from local building departments
- Property sales and assessment records from county assessors
- Property owner and management company information from public registrations
- Zoning and land use data from city planning departments
- 311 service requests and complaints from municipal systems
- Crime data from local police departments (where available)
Third-Party Data
- Building photos and Street View imagery (from Google)
- Google Places reviews and ratings for buildings
- Nearby amenities data (parks, restaurants, transit, schools) from Google Places
- Market rental and sales data from publicly available real estate listings
Important: Government data is publicly available through municipal open data portals, county records, and government websites. Data availability and types vary by city based on local disclosure requirements. Third-party data is subject to the terms and conditions of those providers. We do not create or maintain this data â we only aggregate and display it for easier access.
3. Information We Collect From You
When you use the Website, we may collect the following types of information:
Account Information
If you create an account, we collect:
- Email address (required for account creation and authentication)
- Display name (optional, only if you choose to provide one)
We use passwordless authentication via email one-time passcodes. We do not store passwords.
User-Generated Content
If you submit content to the Website, we collect:
- Building reviews and ratings you submit
- Rent information you choose to share
- Any optional display name you provide with your submissions
- Timestamps of when content was submitted
Note: Your email address is never displayed publicly. If you provide a display name, it will be shown alongside your approved submissions. If you do not provide a display name, your submissions will appear as "Anonymous."
Usage Data
- Search queries you perform
- Pages and properties you view (including building page views)
- Properties you click on from search results
- Time spent on pages
- Referring URLs
- Requests for market pricing data
- Session identifiers to understand user journeys
Technical Data
- IP address (anonymized where possible)
- Browser type and version
- Device type
- Operating system
4. How We Use Information
We use collected information to:
- Provide and maintain the Website
- Create and manage your account
- Send authentication codes to verify your identity
- Display your approved reviews, ratings, and rent submissions on building pages
- Review and moderate user-submitted content
- Communicate with you about your account or submissions
- Understand how users interact with our service
- Improve the Website's functionality and user experience
- Monitor for technical issues and security threats
- Generate aggregate, anonymized statistics
- Create aggregated datasets, analytics products, and research
- License aggregated data to third parties for commercial purposes (see Section 8)
5. Content Moderation
All user-submitted content (reviews, ratings, rent information) is subject to moderation before being displayed publicly. This process involves:
- Human review of submitted content
- Verification that content complies with our Terms of Service
- Rejection of content that violates our guidelines
During moderation, your submissions are visible only to you and our moderation team. Once approved, they become publicly visible on the relevant building page.
6. Cookies and Tracking
The Website may use cookies and similar tracking technologies to enhance your experience. These may include:
- Essential cookies: Required for basic site functionality
- Analytics cookies: Help us understand how visitors use the site
- Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling cookies may affect site functionality.
7. Third-Party Services
We use third-party services that may collect or process information, including:
- Supabase: Authentication and database services (stores your email, submissions, and usage data)
- Google Analytics: To understand site usage, including page views, user journeys, and engagement metrics
- Google Maps Platform: To display maps, building photos, Street View imagery, nearby places, and Google Places reviews
- Vercel: Hosting and serving the Website
- ZenRows: Data aggregation services for market pricing information
These third parties have their own privacy policies governing their use of information. We encourage you to review:
8. Data Sharing and Commercial Licensing
In addition to sharing data with the service providers listed above, we may share data in the following ways:
Aggregated and Anonymized Data
We create aggregated, anonymized, and de-identified datasets by combining information from government sources, third-party services, user-submitted content, and usage data. These datasets may include:
- Historical rental pricing trends and market analytics
- Aggregated sentiment and tenant experience metrics
- Building scores, rankings, and quality assessments
- Neighborhood-level housing market statistics
- Aggregated usage patterns and search trends
Commercial Data Licensing
We may license, sell, or otherwise provide aggregated and anonymized data to third parties for commercial purposes. These third parties may include financial institutions, hedge funds, private equity firms, real estate investment companies, research organizations, academic institutions, government agencies, and data analytics companies.
When data is shared for commercial purposes:
- Data is aggregated and anonymized to prevent identification of individual users
- Personal information such as email addresses is never included
- Individual reviews may be included in aggregate form but without identifying information
- Data recipients are prohibited from attempting to re-identify individuals
What This Means for You
By using the Website and submitting content, you acknowledge that your contributions may become part of aggregated datasets that are licensed commercially. This supports the free operation of the Website while ensuring your personal identity remains protected. You will not receive compensation for inclusion of your anonymized data in commercial data products.
9. Data Retention
We retain different types of data for different periods:
- Account data: Retained while your account is active. If you delete your account, your email and account information will be deleted.
- User-submitted content: Approved reviews and rent submissions remain on the Website indefinitely, even if you delete your account, to preserve the integrity of community data and aggregated datasets. Rejected submissions are deleted.
- Usage and technical data: Retained for as long as necessary for analytical, security, and commercial purposes.
- Aggregated data: Aggregated, anonymized data may be retained indefinitely and included in data products that have been or will be licensed to third parties.
10. Data Security
We implement reasonable security measures to protect against unauthorized access to or alteration of data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
11. Public Data and Property Information
The property-related information displayed on this Website is public record information sourced from city, county, and state government databases across the United States. If you are a property owner or manager and have concerns about information displayed:
- We cannot modify or remove data that originates from government sources
- You must contact the relevant local government agency to correct source records
- Once corrected at the source, updates will be reflected in our displays
12. Children's Privacy
The Website is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us.
13. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access information we hold about you
- The right to request deletion of your account and personal information
- The right to opt out of certain data collection
- The right to request deletion of your pending (unapproved) submissions
To exercise these rights, please contact us at the email below. Note that:
- These rights do not extend to public record information from government agencies
- Approved and published reviews may be retained even after account deletion to preserve community data integrity (your email will be dissociated from such content)
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
15. Contact Us
If you have questions about this Privacy Policy, please contact: contact@streetsmart.inc