We Appreciate Your Help
StreetSmart is built to help NYC renters make informed decisions. When you take the time to report bugs and issues, you're helping us improve the experience for everyone. We genuinely appreciate users who help us identify problems and make the platform better.
Whether it's a broken feature, incorrect display, confusing interface, or anything else that doesn't seem right — we want to know about it.
How to Report a Bug
Email Us
contact@streetsmart.incWhen reporting a bug, please include:
- What you were trying to do
- What happened instead
- The URL of the page where the issue occurred
- Your browser and device (if relevant)
- Screenshots (if helpful)
What to Report
✓ Technical Issues
Pages not loading, broken links, error messages, slow performance
✓ Display Problems
Layout issues, mobile display problems, text rendering issues
✓ Feature Issues
Search not working correctly, filters not applying, maps not loading
Note About Data Issues
If you believe property data is incorrect, please note that we source our data from NYC government databases. Data corrections must be made at the source — contact the relevant NYC agency (HPD, DOB, or Department of Finance) to correct official records. See our contact page for agency contact information.