Heat and hot water are basic rights for Philadelphia tenants. Your landlord is legally required to provide adequate heating during winter months and hot water year-round.
Heat Requirements
Philadelphia Heat Law
Key Points
- Heat must be capable of reaching 68°F in all habitable rooms
- Landlord is responsible for heating even if tenant pays for heat
- Heating equipment must be in working order
- Some leases specify higher temperatures—check your lease
Hot Water Requirements
Hot water is required year-round, not just during heating season:
- Must be available 24/7
- Must reach at least 110°F-120°F at fixtures
- Must be sufficient volume for reasonable use
What to Do If You Have No Heat
Steps to Take Immediately
- 1.Document the temperature
Take photos of a thermometer showing indoor temp with date/time visible
- 2.Notify your landlord in writing
Text, email, or written letter. Keep copies.
- 3.Call 311 to report
File a complaint with L&I (Licenses & Inspections)
- 4.If dangerous, call 911
For extreme cold emergencies, especially with children or elderly
What Happens After You Report?
- L&I will schedule an inspection
- If violations are found, landlord receives a notice to correct
- Landlord has a deadline to fix the issue
- Failure to comply can result in fines and legal action
Emergency Heat Situations
When It's an Emergency
- • Temperature drops below 50°F indoors
- • Pipes are at risk of freezing
- • Vulnerable people present (elderly, children, sick)
- • Carbon monoxide detector going off
Your Rights and Remedies
If your landlord refuses to provide heat, you have options:
Legal Options
Repair and Deduct
In some cases, you may be able to hire someone to fix the heat and deduct from rent. Consult a lawyer first.
Rent Withholding (Escrow)
Pay rent into escrow account until repairs are made. Must follow proper legal procedures.
Lease Termination
Severe habitability issues may allow you to break your lease without penalty.
Sue for Damages
You may sue for damages, including moving expenses if you had to leave.
Important
Before withholding rent or taking any legal action, consult with a tenant lawyer. Contact Community Legal Services: (215) 981-3700
How to Document
- Photos with timestamps — Thermometer showing temperature
- Written complaints — Keep copies of all communications
- 311 report numbers — Save confirmation numbers
- Medical records — If cold caused illness
- Utility bills — If you paid for heat/used space heaters
Resources
- L&I Complaints — Call 311 or phila.gov/311
- Community Legal Services — (215) 981-3700 — Free legal help
- Philadelphia Tenant Hotline — (267) 443-2500
- LIHEAP — Utility assistance program — compass.state.pa.us