You found an apartment you like. Before you sign anything, these questions can save you from hidden fees, problem landlords, and unexpected surprises. Print this checklist or save it on your phone for viewings.
Pro Tip
Before your viewing, search the building address on StreetSmart to check for violations and building history. This gives you context for your questions.
Money & Costs
Questions About Money
- "What is the total monthly rent?"
- "How much is the security deposit?"
- "Is there an application fee? How much?"
- "Is there a broker fee? Who pays it?"
- "What's the total move-in cost?"
- "Is the rent negotiable?"
- "Are there any move-in specials?"
Utilities
Questions About Utilities
- "Which utilities are included in rent?"
- "Is heat included? Who pays for heat?"
- "What type of heating system is it?"
- "Is water/trash included?"
- "What's the average electric bill?"
- "What's the average gas bill in winter?"
- "What internet providers service this building?"
Chicago Winter Warning
Always ask about heat! Gas bills in old, poorly insulated buildings can be $200-400/month in winter. Ask to see actual utility bills from previous tenants if possible.
Lease Terms
Questions About the Lease
- "What is the lease term?"
- "When can I move in?"
- "What happens at lease renewal? Is there typically a rent increase?"
- "What's the policy on breaking the lease early?"
- "Is subletting allowed?"
- "How much notice do I need to give before moving out?"
Building & Unit
Questions About the Building
- "Is there in-unit or in-building laundry?"
- "Is there outdoor space, balcony, or roof deck?"
- "Is there storage space? Extra cost?"
- "Is there a/c? Can I install a window unit?"
- "When was the apartment last renovated/painted?"
- "Are there any known issues with the unit?"
- "Has this unit ever had pest issues (roaches, mice, bed bugs)?"
Parking
Questions About Parking
- "Is parking included?"
- "How much is parking per month?"
- "Is the spot covered or indoor?"
- "Is street parking permit needed? Which zone?"
- "How hard is it to find street parking?"
Maintenance & Management
Questions About Maintenance
- "How do I submit maintenance requests?"
- "What's the typical response time for repairs?"
- "Is there an on-site super or building manager?"
- "Who do I contact for emergencies?"
- "Who handles snow removal?"
Pets
Questions About Pets
- "Are pets allowed?"
- "What types of pets? Any breed or size restrictions?"
- "Is there a pet deposit or pet rent?"
- "Is the pet deposit refundable?"
Safety & Security
Questions About Safety
- "Is there a doorman or security?"
- "Is the building entrance secure?"
- "Are there security cameras?"
- "Is the back/side entrance secured?"
- "How is package delivery handled?"
RLTO Required Information
Under Chicago's RLTO, landlords must provide certain disclosures:
Required Disclosures
- RLTO summary document
- Code violations from past 12 months (if any)
- Name and address of owner or authorized agent
- Bank where security deposit is held (if collected)
If the landlord doesn't provide these, ask for them directly.